Shipping Policy


  • We currently ship to Canada and the USA. If you are outside these countries and would like to place an order, please contact, and we can calculate shipping costs for you.
  • Orders are processed Monday Wednesday & Friday 9am-5pm. Customers will be provided an update with tracking information, once the order has shipped.
  • In the event that you live local to Tin & Turquoise and would like to pick up your order or will be seeing us at an event listed under the "Events" section, please contact us by email at prior to placing your order to ensure you are not charged for shipping.
  • All orders within Canada and the United States are shipped via Canada Post, shipping rate determined at checkout using their shipping calculator.
  • Tin & Turquoise cannot guarantee the quality of delivery, nor is Tin & Turquoise responsible for packages lost and/or stolen during delivery. If you have issues with your delivery, please contact Canada Post with your tracking information.
  • *9$ Flat rate shipping and free shipping for orders 100$ and up applies to Canada only.
  • Please note 'Small Packet USA' Does not offer tracking information and Tin & Turquoise will not be held responsible for any lost shipments